Delivery Information

Coronavirus Update

Due to the ongoing situation, our couriers sometimes have a reduced number of drivers available and this has reduced the number of collections which has delayed our delivery times up to 7 days.

We'll continue to work hard to dispatch your orders as fast as possible, but please be patient and expect some delays to our normal levels of service.

Delivery Information

All our deliveries are sent via courier and should arrive within 1-2 days.  However, delays can occur that are outside of our control so please allow 4-5 working days for your delivery.

If you haven’t received your order within 5 working days of shipping notification, please email us at GoneMissing@GoodStuffDrinks.com.

Note: Orders are not shipped on weekends, bank holidays and at busy times (e.g. Christmas) shipping may be delayed.

Delivery Costs

The costs and transit times for all UK mainland deliveries are:

Unfortunately, due to the higher charges from our couriers we have to charge some Scottish postcodes at a higher rate.

Northern Ireland

Our standard courier doesn’t deliver to Northern Ireland so we have to use a different courier that charges a higher fee which unfortunately means we have to charge a higher fee.

Please note, if your order has a Northern Ireland postcode, but you select another shipping option (i.e. not Northern Ireland) we will cancel your order and refund your payment.

Checking Your Delivery

We request that you check your delivery (regardless of size) within 48 hours of receipt to ensure all items are correct.  We will not be able to issue a refund if any discrepancies are reported after this time.

Is there a minimum order requirement?

Yes. We have a minimum order of £35 with a fixed fee for delivery up to £75.

For any orders over £75, there’s free delivery.

Next Day Deliveries

We pay our courier for a next-day service, but unfortunately, sometimes on rare occasions, there can be delays which are out of our control. We will always keep you updated with any changes to your delivery.

Do you deliver to non-mainland UK or Europe?

We can arrange delivery for all orders to non-mainland UK or Europe.

Please email us first at HereToHelp@GoodStuffDrinks.com for us to provide you with further details.